Ceramic Materials

Privacy Policy

 

Effective Date: 04/18/2024

 

At ATCERA, we are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website [https://www.atcera.com/](https://www.atcera.com/) and interact with our services.

 

1. Information We Collect

 

- Personal Information: When you fill out a contact form, subscribe to our newsletter, or make a purchase, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details.

- Non-Personal Information: We may also collect non-personal information automatically as you navigate through our site. This may include your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our site.

 

2. How We Use Your Information

 

- To Provide Services: We use your personal information to process transactions, provide customer support, and deliver products and services you request.

- To Improve Our Website: We use non-personal information to analyze how our website is used, diagnose technical issues, and improve the functionality and user experience of our site.

- To Communicate with You: We may use your contact information to send you updates, promotional materials, and other information related to our services. You can opt out of receiving these communications at any time.

- To Comply with Legal Obligations: We may use your information as required by law, regulation, or legal process.

 

3. Sharing Your Information

 

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

 

- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

 

4. Data Security

 

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

5. Your Choices

 

- Access and Correction: You have the right to access, update, or correct your personal information. If you wish to do so, please contact us at [insert contact email].

- Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe link in those emails. You may also contact us directly to be removed from our mailing list.

 

6. Cookies

 

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

 

7. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

 

8. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

ATCERA  

Building 1, 508 JiaYu Road, Changsha, Hunan, China

info@atcera.com  

0086-19311583352

 

Thank you for visiting ATCERA and for trusting us with your personal information.

Ceramic Materials

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FAQ

Although our primary focus is on advanced ceramic materials such as alumina, zirconia, silicon carbide, silicon nitride, aluminum nitride, and quartz ceramics, we are always exploring new materials and technologies. If you have a specific material requirement, please contact us, and we will do our best to fulfill your needs or find suitable partners.

Absolutely. Our technical team possesses profound knowledge of ceramic materials and extensive experience in product design. We are happy to provide you with material selection advice and product design support to ensure optimal performance for your products.

We do not have a fixed minimum order value requirement. We always focus on meeting our customers' needs, and we strive to provide quality service and products regardless of the order size.

In addition to ceramic products, we also provide a range of additional services, including but not limited to: customized ceramic processing services based on your needs, using blanks or semi-finished blanks produced by yourself; if you are interested in outsourced ceramic packaging and metallization services, please contact us for further discussion. We are always committed to providing you with a one-stop solution to meet your various needs.

Yes, we do. No matter where you are located globally, we can ensure the safe and timely delivery of your order.

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Office Hours

  • Monday to Friday: 9:00 AM - 12:00 PM, 2:00 PM - 5:30 PM

Please note that our office hours are based on Beijing Time, which is eight hours ahead of Greenwich Mean Time (GMT). We appreciate your understanding and cooperation in scheduling your inquiries and meetings accordingly. For any urgent matters or queries outside our regular hours, feel free to contact us via email, and we will get back to you as soon as possible. Thank you for your business, and we look forward to serving you.

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